64) The process of evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards is called:
A. Quality Assurance
B. Quality Control
C. Quality Planning
D. Quality Review
65) The process of monitoring specific project results to determine if they comply with relevant quality standards is called:
A. Quality Assurance
B. Quality Control
C. Quality Planning
D. Quality Review
66) A histogram ordered by frequency of occurrence that shows how many results were generated by each identified cause is:
A. Statistical Histogram
B. Juran Histogram
C. Fishbone Diagram
D. Pareto Diagram
67) Tools and techniques used during the Quality Planning process include:
A. Benefit/cost analysis
B. Benchmarking
C. Quality audits
D. a and b
E. all of the above
68) The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:
A. Quality Plan
B. Quality Statement
C. Quality Policy
D. TQM
69) CIP is:
A. Continuous improvement process
B. A sustained, gradual change
C. Includes constancy of purpose and commitment to quality as part of its focus
D. a and b
E. all of the above
71) Quality is:
A. Zero defects found
B. Conformance to requirements
C. The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs
D. b and c
E. all the above
72) The concept of making a giant leap forward followed by a period of maturity is:
A. Innovation
B. Continuous improvement
C. Just in time
D. Paradigm