pmp 考试练习题

quhp19781

73)        The concept that it is easier and less costly to do the work right the first time is called:
A. Zero defects
B. Continuous improvement
C. DTRTRTFT
D. The customer is the next person in the process

quhp19781

74)        The ability of a product to be used for different purposes at different capacities and under different conditions determines its:
A. Usability
B. Flexibility
C. Operability
D. Availability

quhp19781

75)        Which of the following is not considered a cost of nonconformance to quality?
A. Scrap
B. Rework
C. Expediting
D. Process control
E. all of the above are considered nonconformance costs

quhp19781

76)        Cost of quality includes:
A. Cost of all work to build a product or service that conforms to the requirements
B. Training programs
C. Cost of all work resulting from nonconformance to the requirements
D. a and b
E. all of the above

quhp19781

77)        What percentage of sales is estimated to be the cost of non-quality?
A. 3-5%
B. 12-20%
C. 30-40%
D. 6-8%

quhp19781

78)        A series of consecutive points on the same side of the average is called:
A. Run
B. Trend
C. Outliers
D. Cycle

quhp19781

79)        Which of the following statements concerning acceptance sampling is false?
A. Used when expensive and time-consuming to test the product 100%.
B. The number of allowable defects before lot is rejected is predetermined.
C. Inspection and test standards must be established to ensure that procedures can adequately
determine conformance and nonconformance.
D. If the number of defects found in the sample exceeds the predetermined amount, the entire lot
is rejected.
E. All of the above are true

quhp19781

80)        80% of the problems are found in 20% of the work is a concept of:
A. Edward Deming
B. Philip Crosby
C. Juran
D. Pareto

quhp19781

60)        B
61)        D
62)        C
63)        B
64)        A
65)        B
66)        D
67)        D Quality audits are used during Quality Assurance
68)        C
69)        E
70)        A
71)        D Option B is from CII Publication 10-2; Option C is from ISO 8402)
72)        A
73)        C
74)        B
75)        D
76)        E
77)        B
78)        A
79)        E
80)        D

quhp1978

81)        A structured tool, usually industry or activity specific, used to verify that a set of required steps has been performed is called:
A. Quality Policy
B. Check list
C. Trend analysis
D. Pareto diagram