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最初由 Popeye88 发布
[B]Hi 汉字az朋友
Try to answer your questions:
You said you are a WMS需求者, then you should know what is WMS? If you don't know WMS的真正作用是什么, how you know you need WMS? And I think this is a typical problem for China User. They know they have Warehouse, they know they need the system due to the market competitive, they know if they have no more value-added service for their customers, they may lose the market share in the future.
So before you choose WMS solution, you need to understand what is your biz, what is your current operation flow? If your biz have specific process flow, like Phramacy Industry (that may follow China GMP or other Govenment Rules) or Gamment Industry or related Custom (In China, every port has their own custom rule). I suggest you look for experienced Logistics Software vendor to tailer made the solution for you. If your biz is a quite standard, like 3PL - electricity, frozen food...handle multiple warehouse, multiple storer. The WMS package is much better than tailor made. But that is not 100% choice, you need to consider many other elements. The successful "package" project needs to be considered 4 stuffs with 3 parties - 4 stuffs are "Budget", "Resource", "Time" and "Risk". 3 parties are "Customer/User", "Agent/Implementation Team" and "Vendor/R&D".
Why so much projects are failed, too many reasons are affected. E.g. the implementation site is in Beijing and Agent is in Sheung Hai and Vendor is in US or Singapore...etc. Every one know the RISK how's big. You still want to select this Agent or Vendor. Don't only believe the Sales "Sweet Mouth", you need to think and analyst about the Resource (People and Time), Budget and Risk from 3 parties, not only customer side.
TT or other projects also face to same issues. The final problem is "Budget - $$$". Who bear the extra cost? The extra cost include the changing the scope of project, "Add 1 Want 2"...When can complete the project? To Package Solution, this is critical. One US consultant one manday needs arround USD1,000 per day, To Customer, To Agent. It is a very big pressure for project implementation - "DELAY NO MORE"...even not yet ready also. To Vendor, they have not only 1 case in the year, they have limited resource, if project delay, they need to face the resource problem. Who pick up the extra cost? So be careful when some vendor or agent give you a BIG BIG discount, don'y Too happy eariler. Please analyst the RISKs from every parties, have enough margins to pickup the extra cost or not? Actually every project will have this extra cost, So I think this is normal cost (should put this extra cost in the project amount). In here, I don't want to talk too many. I think you can get my meaning.
Why DC (one of TMS package) failed? The real reason is Resource Planning. They have STRONG Sales Team ( Peak Period, they had over 10 projects on hand) but they have No One support the implementation. To Vendor, that is really sad. Not Easy...not easy...ahhhhhhhhh
有没有成功实施的希望呢? Yes, I think so. But it is difficult. That depends on so many elements. May be we can talk as new topic. [/B]
景仰中!
But the reality is, Sales always promise more and more to customer, and down their quotation again and again. They always convince their boss that is the unique way to win the deal. Otherwise, the customer always dream of attracting the vendor investing more to him, even exceed the actually cost of project , becoze customer trust he would be the important demo site for the vendor, it is worth of investing more in for vendor. Who are the losers? Vendor and Customer. Vendor run out of the project cost, be obliged to announce the failure and get a bad reputation; Customer waste their time, their resource and investment on project. Who is the winner? Bull shits-- sales man. He get commission from the deal, and add a good history on his career.
When a sales man promise you more and more, and down his quotation again and again. You must be taking care of him, for his honest and his motivation. That is the "Sweat Mouth", but is very popular around us. Please remember the word "reasonable", everything should be reasonable, Bugets, Scope, Resource and so on. |
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