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A new security setting in the Internet Explorer 6.x and 7.x browser causes attachments to be inaccessible when using Microsoft Windows XP SP2. PeopleSoft's download to Excel feature is also unavailable. There are two possible workarounds for this issue including making PeopleSoft Pure Internet Architecture the 'trusted site' or enabling an automatic prompt for downloads in IE.
To make your PeopleSoft application site your trusted site:
1. In Internet Explorer, select Tools, Internet Options, Security tab from the menu.
2. Select Trusted sites for the Web content zone and click the Sites button.
3. Enter the Web site address for your PeopleSoft site and click the Add button.
4. Click the OK button on the Trusted Sites dialog box and on the Internet Options dialog box.
To enable an automatic prompt for downloads:
1. In Internet Explorer, select Tools, Internet Options, Security tab from the menu.
2. Select Internet for the Web content zone and select the Custom Level button.
This assumes that your PeopleSoft site is already designated an 'Internet' site. See the lower right hand corner of your Internet browser.
3. Scroll down to the Downloads settings.
4. Select to enable the 'Automatic prompting for downloads' option.
5. Select to enable the 'File Download' option.
6. Click the OK button on the Security Settings dialog box and the Internet Options dialog box.
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