启动COGNOS8服务常见的问题解决办法
1.安装BISERVER后无法启动cognos configuration，报jdk错误。
解决办法：
有两种，一种是在启动 cognos configuration的快捷方式后面加上“java:local”参数，这样会试用cognos自己的jdk。但是有个弊端，就是cognos8服务还会试用系统自己的jdk，启动服务的时候会提示服务无法响应，看csserverlog日志的话会说无法加载一个java类。
第二种方法是把\cognos\c8\bin\jre\1.4.2\lib\ext\bcprov-jdk13-125.jar这个文件拷贝到java_home的jdk下的jre目录下的\lib\ext目录下即可.
这里推荐第二种方法。
2.启动COGNOS8服务的时候提示CM-REQ-4252 Unable to find the object "/directory"错误。
错误信息如下：
[Start Service]
1. 15:32:55, 'LogService', 'StartService', 'Success'.
2. 15:33:06, 'ContentManagerService', 'StartService', 'Failure'.
3. 15:33:06, CM-SYS-5099 The Cognos Access Manager security subsystem is not configured properly. Content Manager could not obtain the list of security
namespaces.CM-REQ-4252 Unable to find the object "/directory".
4. 15:33:06, CM-CFG-5064 A Content Manager configuration error was detected while creating the initial content objects.CM-REQ-4332 Unable to create security
object proxy. Unable to retrieve user information required to create account proxy object for the object "::Anonymous".
5. 15:33:12, 'ContentManager', 'getActiveContentManager', 'Failure'.
DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.
6. 15:33:12, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
7. 15:33:12, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
8. 15:33:40, 'ContentManagerService', 'StopService', 'Success'.
9. 15:33:40, 'ContentManagerService', 'StopService', 'Success'.
10. 15:33:40, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
11. 15:33:40, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
12. 15:33:40, 'DeliveryService', 'StopService', 'Success'.
13. 15:33:40, 'DeliveryService', 'StopService', 'Success'.
14. 15:33:41, 'AgentService', 'StopService', 'Success'.
15. 15:33:41, 'AgentService', 'StopService', 'Success'.
16. 15:33:40, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
17. 15:33:40, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
18. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
19. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
20. 15:33:41, 'EventService', 'StopService', 'Success'.
21. 15:33:41, 'EventService', 'StopService', 'Success'.
22. 15:33:41, 'JobService', 'StopService', 'Success'.
23. 15:33:41, 'JobService', 'StopService', 'Success'.
24. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
25. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
26. 15:33:40, 'CPS Producer Registration Service', 'StopService', 'Success'.
27. 15:33:40, 'CPS Producer Registration Service', 'StopService', 'Success'.
28. 15:33:40, 'MonitorService', 'StopService', 'Success'.
29. 15:33:40, 'MonitorService', 'StopService', 'Success'.
30. 15:33:41, 'BatchReportService', 'StopService', 'Success'.
31. 15:33:41, 'BatchReportService', 'StopService', 'Success'.
32. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
33. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
34. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
35. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
36. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
37. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
38. 15:33:41, 'ReportService', 'StopService', 'Success'.
39. 15:33:41, 'ReportService', 'StopService', 'Success'.
40. 15:33:41, 'Cubics Service', 'StopService', 'Success'.
41. 15:33:41, 'Cubics Service', 'StopService', 'Success'.
42. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
43. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
44. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
45. 15:33:41, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
46. 15:33:41, 'reportDataService', 'StopService', 'Success'.
47. 15:33:41, 'reportDataService', 'StopService', 'Success'.
48. 15:33:41, 'LogService', 'StopService', 'Success'.
49. 15:33:41, 'LogService', 'StopService', 'Success'.
50. [ ERROR ] CFG-ERR-0103 Unable to start Cognos 8 service.
Execution of the external process returns an error code value of '-1'.
这个错误出现的原因是你的内容库试用的是oracle，而且oracle数据库没有试用UTF-8编码。将内容库的oracle更改成UTF-8编码就可以解决问题。
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