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Credit Check setup involves, customer profile classes, customer profiles, payment terms, and order types (transaction type). Each will be dicussed below. Customer Profile Classes Customer Profile Classes allow you to create different credit risk classes and to assign default credit policies to each class. Customer Profile Classes standardize your credit policies across customers and serve as templates when you create Customer Profiles. Customer Profiles Customer Profiles define your credit policies for individual customers or customer sites. You can accept the default credit policies from a Customer Profile Class, or you can customize credit limits to fit the particular customer. You can implement credit policy changes by modifying a Profile Class and cascading the changes to individual Customer Profiles. Payment Terms Order Management allows you to control credit checking by payment terms, so you never unnecessarily credit check orders when, for example, your customer pays in cash. Order Types (Transaction Type) You can use different credit checking rules at different points in the order process flow. For example, you might want to perform a credit check before booking, but you may want to apply specific controls before shipping the product to your customer. In Order Management, separate credit checking rules can be assigned for use at the time of booking and shipping when setting up the order type. The Booking credit check rule is used if the credit evaluation occurs before any one of the order lines has been booked. In summary, the customer profile, payment terms, and transaction type must be setup to allow credit checking at time of booking.
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