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Versions Affected
Oracle Universal Installer version 1.7.1.9.0 and earlier versions (bundled with products in 8.1.X CD packs).
Platforms Affected
Any platform that uses the Intel Pentium 4 processor with Sun JRE and Symantec JIT will encounter this problem. Windows NT, Windows 2000, Windows 98 and NetWare operating systems are confirmed to be affected.
Description
The Oracle Universal Installer hangs when installing Oracle 8.1.x Server products on machines that use Sun JRE and Symantec JIT. A special note specifically for the Windows platforms: OUI versions earlier than 1.7.1.9.0 will encounter this problem.
Likelihood of Occurrence
Any Oracle Universal Installer 1.7.1.9.0 and earlier installation on a platform that uses the Intel Pentium 4 processor, with the Sun JRE and Symantec Just in Time Library (JIT) will encounter this problem.
Possible Symptoms
The failure is manifested in these ways:
- The affected application simply terminates.
- The installer hangs, quits, dies or disappears.
- The hourglass appears, disappears and nothing else happens.
Workarounds
Workaround 1:
1. Obtain the OUI application (~17.5MBs) under patch number 1507768 in Metalink (http://metalink.oracle.com):
a. Click Patches button
b. Enter 1507768 in the Patch Number field
c. Click Submit
d. Download the patch
2. Unzip the patch.
3. Unzip the contents to a directory (~20MBs).
4. Navigate to: Disk1\stage\Components\oracle.swd.jre\1.1.7.30\1\DataFiles\Expanded\jre\win32\bin\symcjit.dll
Rename symcjit.dll to symcjit.dll.old
5. Invoke the OUI executable from the following directory, and install the OUI to your hard disk: cd .\cd\Disk1\install\win32\setup.exe
6. Use/Invoke this installed OUI from Start menu > Programs, to install Oracle 8.1.x and related products.
Workaround 2:
1. Create a temporary directory on your server.
2. Copy the entire contents of the Oracle RDBMS Server CD to the temporary directory created in step 1.
3. Search the directory structure created in Step 1 for the existence of the filename symcjit.dll.
4. Rename each copy of the symcjit.dll to symcjit.old.
5. Run the setup.exe from the \install\win32 directory and install Oracle 8.1.x and related products.
Workaround 3:
If you continue to experience any of the symptoms after performing either of the workarounds above, follow these steps:
1. Copy the contents of the \install directory to a temporary directory on your harddisk.
2. Search for all copies of the 'symcjit.dll' file, and rename them to symcjit.old'.
3. Go to the \install directory and open the 'oraparam.ini' file for editing. Please note this file is write-protected.
4. Change the JRE_MEMORY_OPTIONS parameter to
JRE_MEMORY_OPTIONS=-nojit -ms64m -mx128m
5. Save the oraparam.ini file.
6. Start the installation again.
If you have tried Workarounds 1, 2, and 3 and still experience problems, please do the following:
1. Navigate to: Start> Settings > Control Panel > System
2. Select the "Advanced" tab
3. Click the "Environment Variables" button
4. Highlight the PATH entry and click "Edit..."
5. Remove any entries that refer to previous JRE directories
Note: Care should be taken when editing the system path. Incorrect edits can prevent Windows or other applications from starting properly.
6. If any entries were removed, repeat Workaround 1, 2, or 3. |
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