猎头职位：上海通信行业软件工程师/测试工程师/技术支持工程师

seankwok

某外资企业，地点在张江高科，待遇优厚，下面为4个招聘职位，若有意向可将您的简历发送至seankwok@hotmail.com，来信必复！

Position 1: Senior software engineer 高级电信软件工程

Job Description: （工作要求）

Lead requirement definition, feature design, coding, testing, system integration, documentation and maintenance of Media Gateway subsystem.
负责电信媒体网关的软件功能定义，编码，系统测试和维护

Collaborate with other internal and external product development teams.
负责其他开发团队的沟通

Provide professional support for the customer support engineers.
给客户技术支持

Education: （教育）

BS/MS in EE/CS or equivalent

电子/通信/计算机/电气 专业 本科或硕士 学历
Skill Requirements: （技能）

BS 5+, MS 3+ years of development engineering experience in telecommunications is required
本科五年或硕士三年以上电信系统开发经验

Strong experience in RTOS (pSOS, VxWorks, etc.), UNIX, and C/C++ is required
会 实时操作系统(pSOS, VxWorks), UNIX 及C 语言编程
Hands-on development experience with one or multiple of the following standards and protocols: H.248/MEGACO, SIP, SIGTRAN.
Class 4/Class 5 call processing experience is a Plus.
亲自开发如下通信软件协议之一：H.248/MEGACO， SIP, SIGTRAN, 会
四类或五类交换呼叫处理者优先。
A strong background in IP technologies is a MUST, Experience in protocol development such as Layer2 protocol (PPP, HDLC, LAPD, etc.), Layer3 protocol (OSPF, RIP, etc.).
很强的IP 技术背景，
有如通信软件
二层协议（PPP, HDC, LAPD,等），
三层协议（OSPF, RIP, 等）
Understanding of SNMP, SS7, Sigtran protocols is desired.
理解SNMP(网网协议), SS7（七号信令），Sigtran 等协议优先

Understanding of VoIP, wireless and wireline technologies, network architecture and related applications is desired
理解 VOIP， 有线及无限通信技术/网络结构

Experience in developing high availability systems is required

Strong understanding and experience with formal software development processes is required

Formal development environment experience (source code management, bug and problem tracking, release packaging and load building) is required
很强的正规软件开发经验（代码管理，问题跟踪，软件发布和代码编译生成）

Good written/oral English is required
英语良好


Position 2: Technical Support Engineer  通信技术支持工程师
   Position Summary: （职位工作）
The Technical Service Engineer provides technical support primarily to Customers and secondarily to Installation and Field Verification teams. 负责电信设备的客户技术支持, 现场安装和调试。
Works with minimal to no supervision. Performs all aspects of problem solving assignments.
能不需要监督独立工作
This person will utilize advanced debugging of various telecommunication protocols an IP Networks.能够调试复杂的电信和IP协议网络。
Position may require supervising/mentoring 1 or more Technical Support Engineers on a project level.
A24 X7 technical support organization requiring after hours, weekend and holiday work along with on-call responsibilities.
能够在周末，晚上或节假日按找需要完成工作。

  Key Responsibilities:
     
Responsible for the achievement of the goals for a project through effective people skills
通过有效的人员管理完成项目任务
   
Manage Customer (cases) and report generation.

管理客户和书写项目工作报告
   
Oversee the patch application and upgrade process at a customers site.


安排在客户现场升级设备
  
   Conduct mentoring and peer training of other Technical Support engineers.

指导和培训其他技术支持人员。
  
   Performs an active leadership role during the normal course of business

    Plan and coordinate customer project activities, ensures customers take action on project and participate in customer conference calls.

协调客户的项目安排，并参加客户的电话会议。

    Write reports which will details the problems and indicate corrective actions required to avoid future occurrences.
馔写问题报告和改正措施，以确保问题不在发生。
   Key Relationships:
Influences and acts as a mentor to peers, colleagues and customers.
Expected to be a team leader for a Customer
Interface regularly with the customer.
Internal relationships usually to senior TSEs and Department Manager
External relationships usually to Operating Company site technicians and occasionally manager.
Decision Making Authority:
   
  Makes decisions that reflect a supervisory role
   
  Any decisions presented are accepted as technically accurate, feasible and consistent with the goals and objectives of the organization.
   
Successfully influences customer groups to meet customer requirements.
Problem Solving Responsibility:
   
Receives only broad technical guidance from peers and manager

    Receives only broad managerial guideline
  
   Frequently resolves technical Customer problems of a complex nature which often requires in-depth analysis and advanced technical knowledge.
    Utilize innovative methods and solutions to resolve customer issues.
   General Skills Criteria:
Perform skills criteria successfully of all lower level Technical Support Engineers and also the following:
   LEADERSHIP:
   
Be able to prioritize issues and put actions in place to resolve.
   
  Interface with senior level TSEs to escalate issues so they are resolved in a timely manner, management on occasions.
     
Provide mentoring to junior-level TSEs on achieving the required tasks to complete a Project on time.
Typical Candidate: （典型的人选）
   
  Extensive experience in trouble shooting and debugging techniques

丰富的解决/调试问题的经验
  
   Good knowledge of the various telecommunication protocols and external test equipment.

有丰富的电信协议知识和测试设备使用经验。
   
  Minimum 5 years experience as a TSE engineer or equivalent.

5年以上通讯技术支持经验‘
Other Skills/Product Knowledge:（其他）
  
   Demonstrated overall system and software expertise
有通信系统和软件专长
    Effective interaction with customer contacts

和客户联系密切
   
Tactful and courteous in consulting with others

待人有礼貌和得体
     
Strong English writing skills

良好的英语（说，写）
  
  Fluent in English language
Solid background in IP networks
     
CCNA or other IP certifications are a plus
有CCNA 或IP 相关证书最好
Formal Education and Training:（教育）
     
Bachelor of Science in Electrical Engineering or Computer Science or equivalent combination of education and related experience
要
电子/通信相关专业本科或硕士学历

Position 3: 通信系统测试工程师(媒体网关)      

基本要求：

专业英语读写流利。英语听力好。

通信、计算机、电子等相关专业本科以上学历。本科毕业五年以上工作经验或研究生毕业三年以上工作经验。

熟悉UNIX操作系统。

熟悉UNIX下脚本编程，如TCL/Tk、Shell Script、Perl、Python等。

有较为丰富的核心网设备开发或测试经验。熟悉电信网络设备相关知识。能独立承担各项测试工作。能开发测试所需的自动化脚本、工具等。


有如下方面知识的将优先考虑:
- SS7, SIGTRAN
- GSM
- UMTS (Iu, Nb and Mc interfaces)
- CDMA (or SCDMA)
- Megaco (H.248)
- VoIP (RTP/RTCP)
- ATM (PVC/SVC, UNI, PNNI)  
- Test tools(K1297, Inet, Spectra2 etc)

Position 4: 通信系统测试工程师(呼叫处理)


基本要求：

专业英语读写流利。英语听力好。

通信、计算机、电子等相关专业本科以上学历。本科毕业五年以上工作经验或研究生毕业三年以上工作经验。

熟悉UNIX操作系统。

熟悉UNIX下脚本编程，如TCL/Tk、Shell Script、Perl、Python等。

有较为丰富的核心网软交换开发或测试经验。熟悉电信网络设备相关知识。能独立承担各项测试工作。能开发测试所需的自动化脚本、工具等。


有如下方面知识的将优先考虑:
- Class 4 call processing
- Class 5 call processing
- SS7, SIGTRAN
- GSM
- UMTS (Iu, Nb and Mc interfaces)
- CDMA (or SCDMA)
- Megaco (H.248)
- VoIP (RTP/RTCP)