SAP与Outlook连接的问题

koory_liu · 发表于 2008-12-9 11:29

这个note 801946讲的是关于Microsoft outlook integration 的
Symptom

You have successfully installed the Outlook Integration add-on,
but the menu item "SAP Business One" is not displayed in MS Outlook.

Other terms

menu; Add-On; SAP Business One; SBO; B1; Business One;

Solution

There can be several reasons why you don't see the SAP Business One menu of the Add-On "Microsoft Outlook Integration" in your Outlook window. In order to analyze the problem, carry out the following steps in order:

1. Close all running instances of Microsoft Outlook. If you installed Release 2004 of Microsoft Outlook Integration, close all instances of Microsoft Word and Microsoft Excel as well. Make sure that there are no running instances left (using the task manager, or, if possible, reboot the system). Restart Outlook and check if the menu is shown. Keep in mind that the menu appears only in one running instance of MS Outlook.
2. If you use MS Outlook 2002 or higher, from the main menu select "Help"->"About Microsoft Outlook"->Disabled Items...". If the SAP Business One add-on is listed here, enable it and restart Outlook (again after closing all instances of MS Office products).
3. From the MS Outlook main menu choose "Tools"->"Options" and select Tab "Other". Press button "Advanced Options". On the form opening press "COM Add-Ins". If you find the addon listed there, enable it. Again close all Office instances and restart Outlook.
4. In case you still don't see the menu, choose "Help"->"Detect and Repair". After the repair procedure completed, repeat the previous step.
5. Should the problem persist, check your installation of the Add-On:
a) The file "BO_SyncExt.exe" must exist on your machine.
b) Open your registry running the command "regedit" and check if there's a registry entry "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\ Addins\BO_SyncExt.BO_AddIn". "LoadBehavior" must be set to value "3", if it's not, change the value accordingly and restart Outlook.
Should the file or registry entry be missing, reinstall the add-on.

6. Especially if you upgraded from a previous version of Microsoft Outlook Integration, it might be helpful to repair your MS Office installation from the system's control panel.

dcliu · 发表于 2008-12-9 12:22

貌似 notes 63480里面有些内容

还有GUI的安装说明里面有
“Components that are not part of SAP GUI for Windows 7.10, but that were part
of earlier releases of SAP GUI for Windows – such as SAP Console, SAP MAPI,
and SAPForms – are removed during this process and are not reinstalled.”