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I got something online. However, I don't know if it is suitable in your case.
Involve Trading partner
Customer complaints, On-time delivery, Over/short/damaged, Returns and allowances, Order cycle time, Overall customer satifacation, Days sales outstanding, Forecast accuracy, Invoice accuracy, Perfect order fulfillment, Inquiry response time
Internal Focus
Inventory count accuracy, Order fill, Out of stocks, Line item fill, Back orders, Inventory obsolescence, Incoming material quality, Processing accuracy, Case fill, Cash/cash cycle time
Cost
Outbound freight cost, Inbound freight cost, Inventory carrying cost, 3rd party storage cost, Logistics cost per unit vs budget, Cost to serve
Productivity
Finished goods inventory returns, Orders processed/labor unit, Product units processed per warehouse labor unit, Units processed per time unit, Orders processed per time unit, Product units processed per transportation unit
Utilization
Space utilization vs capacity, Equipment downtime, Equipment utilization vs capacity, Labor utilization vs capacity.
Hope this would help you. |
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楼主: freebird
IP卡
狗仔卡
发表于 2005-3-15 13:24
显身卡
发表于 2005-3-15 13:48
