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When we discuss Agile adoption, we are talking about a change to the organi- zational culture. Culture disruption is never painless. This is because adopting Agile is not a matter of learning skills or understanding a procedure, it is about adopting a set of values and principles that require change in people’s behavior and the culture of an organization.
Generally, a skill change is easier than a procedural change, and a procedural change is easier than a culture change. A skill change is limited to how an individual operates or maintains an asset and is fairly mechanical. A proce- dural change is a change in the steps to get something done and can also be fairly mechanical but is of a higher order than a skill change because a chain of employees needs to deploy complementary skills in a coordinated and effec- tive way. A culture change implies a behavioral change in people in response to a change in the values and assumptions of their organization that is expres- sive of a new way of thinking. This kind of culture change takes time. This is why I suggest that you think of your change to Agile as a journey.
Getting people to change their outward behavior is notoriously difficult. Getting them to change their mindset is even tougher, because they must come to endorse, internalize, and really believe in the change. Figure 2-1 graph- ically represents the relative magnitudes of change and adjustment periods for changes in skills, procedure, and culture. The further up the change type axis you go, the greater the magnitude of change and the more time is needed to implement that change. Culture change is a transformation that involves the most change and requires the most time for an organization to adjust. |
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