退货订单行错误--求助

wangshawn

xxzhaobb 发表于 2013-1-22 16:13
肯定还是一样的错误。因为你这个ITEM还是不允许做Return Transaction业务。

先谢谢你！
不过还是悲剧了，我刚刚确认那个ITEM选中“可退回”属性，接着创建了一个标准行的销售订单行，并完成了发货确认；然后再创建一个退货订单行，最后参考那个标准行的销售订单行，结果还是一样的错误提示！到底问题在哪里？
难道是那个标准行的哪里已经带出了“不可退回”的属性了吗？

xxzhaobb

wangshawn 发表于 2013-1-22 16:45
先谢谢你！
不过还是悲剧了，我刚刚确认那个ITEM选中“可退回”属性，接着创建了一个标准行的销售订单行 ...

你去后台表中，看看ITEM的那个属性，是否已经允许Return Transaction。

另外，你可以在测试环境中先测试下。

xxzhaobb

想起了一个问题，你的是多OU吗？
如果是多OU的话，你要检查每个OU的ITEM属性。

参考下面的：

Copying Orders Across Operating Units
        The Operating Unit LOV enables you to copy orders across operating units. By default, the operating unit of the source order is displayed in the Operating Unit LOV and if you do not change the value of the LOV, the copied order is created in the same operating unit as the source order. The Operating Unit LOV displays all the operating units that the user has access to. If you select a different operating unit, then all fields/boxes are cleared.  Operating Unit sensitive fields such as Change Order Type To, Add Lines To, Get Header Level Info From, Change Line Type To, the existing order and quote lists display the data corresponding to the value in the operating unit field.
        When you copy across operating units (customer sites), the copied order has the following default values from the source order: Item, Warehouse, Price List, Ship-To, Bill-To, Order Type.
        If the validation fails for a mandatory field such as Order Type or Customer Location, or if the value of a non-mandatory field that fails validation cannot be cleared, then the copy fails, and the error messages display in the Process Messages window.


        In a situation where the original sales order is in one operating unit and the RMA with it's reference is in another operating unit, the copy is not carried out. The following error message appears: The sales order line you are referencing cannot be returned.

wangshawn

xxzhaobb 发表于 2013-1-23 09:41
想起了一个问题，你的是多OU吗？
如果是多OU的话，你要检查每个OU的ITEM属性。

你这篇文章我也看过的，我的原始销售订单和退货参考订单都在同一OU下的